https://journals.rcmss.com/index.php/ijpamr/issue/feed 2025-03-20T08:37:30+00:00 Prof. Chukwurah Daniel Chi Jr. ijpamr@rcmss.com Open Journal Systems <p>International Journal of Public Administration and Management Research (IJPAMR) is a peer- reviewed research-driven journal that provides intellectual platform for the dissemination of critical, empirical and regular papers in public administration, management and social sciences. Through papers published, the journal hopes to accelerate development and governance in both developed and developing countries.Articles in political science, local government administration, public financial management, management sciences, public policy, development administration, comparative public administration, opportunity management, project management, intergovernmental administration and relationships, international administration, human resource management, public personnel administration, book reviews, reports, etc., are welcome.</p> https://journals.rcmss.com/index.php/ijpamr/article/view/1163 2025-03-13T08:10:15+00:00 Jephitha Kirimi Karuti jkirimi@seku.ac.ke

<p><em>Internal audit quality is one of the fundamental elements in governance, accountability and operational efficiency within government ministries in Kenya. The study explored the relationship between internal audit quality and performance of internal auditors, with a focus of three key measurement indicators: audit reports, the number of accepted audit recommendations and the outcome of peer reviews. The study employed descriptive research design, incorporating quantitative analysis of audit reports and recommendation acceptance rates, alongside qualitative insights from peer review outcomes. Data was collected from internal audit units across selected government ministries through surveys, interviews and document analysis from a target population of 41 respondents. The study concluded that internal audit quality significantly influenced performance of internal auditors in government departments by underscoring the need for government departments to capitalize on uninterrupted improvement of internal audit quality to improve efficiency, accountability and public sector performance. The study recommends that the government top management can strengthen the policy and regulatory framework such as aligning internal audit frameworks with government financial management reforms and anti-corruption initiatives to encourage reporting of audit-related malpractices.</em></p> <p>&nbsp;</p>

2025-03-13T00:00:00+00:00 Copyright (c) 2025 Author https://journals.rcmss.com/index.php/ijpamr/article/view/1165 2025-03-20T08:37:30+00:00 Linda Mnena BEM bemmene@gmail.com Solomon Akighirga UGOSOR ugosoraki@gmail.com

<p><em>This study examined the impact of artificial intelligence (IA) in service delivery of tertiary education sector in Benue State. Seven research hypotheses were tested in the study. The study </em><em>employed a survey research design</em><em> Population for this study </em><em>comprised all administrators from Joseph Sarwuan Tarka University Makurdi, Benue State University and University of Mkar, Mkar. The sample size of 284 respondents was used for the study. Data for the study was collected using structured questionnaire. Data for the study was analysed using descriptive statistical tools of percentages mean, standard deviation and inferential statistical tolls of analysis of variance (ANOVA), t-test and Pearson Product Moment Correlation Coefficient (PPMCC). The result of finding shows no significant difference between the mean responses of university administrators on the impact of artificial intelligence on administrative balance in tertiary education service. The finding also revealed no significant difference between the mean responses of male and female university administrators on</em><em> the impact of artificial intelligence on </em><em>service quality. </em><em>It was found significant relationship between artificial intelligence and efficiency of </em><em>service delivery. The finding of the study also revealed significant relationship between artificial intelligence and good s</em><em>ervice culture of </em><em>tertiary education workers. Result of the study revealed significant relationship between artificial intelligence and </em><em>employee engagement</em><em> in tertiary education sector. Finding of the study revealed significant relationship between artificial intelligence and the productivity of tertiary education workers. Finally, the result of finding revealed significant difference between the mean responses of male and female university administrators on the factors militating against efficient use of artificial intelligence in tertiary education service. The study concludes that artificial intelligence can serves as a useful instrument in the administration of tertiary education service in Benue State. To ensure smooth administrative balance in the tertiary education service, the study recommended that artificial intelligence should be adopted for in all units and departments of the tertiary education service</em><em>. </em><em>The administrators should ensure that the complex algorithms, human interface as well as software malfunction; the cultural and religious barriers affecting effective use of artificial intelligence are eliminated for effective use of artificial intelligence.</em></p> <p>&nbsp;</p>

2025-03-20T00:00:00+00:00 Copyright (c) 2025 Authors