BEM, L. M., and S. A. UGOSOR. “Impact of Artificial Intelligence (IA) on Service Delivery in Tertiary Education Sector of Benue State, Nigeria”. International Journal of Public Administration and Management Research , vol. 11, no. 2, Mar. 2025, pp. 13-25, https://journals.rcmss.com/index.php/ijpamr/article/view/1165.