Human Resource Management in the Age of Artificial Intelligence: The Dilemma of Modern Organizations

Abstract

Emerging trends in the field of Human Resource Management have continued to demand the attention of scholars, policy makers and practitioners in the relevant disciplines, considering the dynamic nature of work environment, particularly in recent times. The anticipated roles of Human Resource Managers have been foisted by technological strides and innovations, with emphasis on Artificial Intelligence. The outcomes of contemporary research and sophisticated technological innovations have continued to pose growing threats to age-long organizational cultures and the ties of interpersonal working relationships. The objective of this paper, therefore, is to determine the Impact of adopting Artificial Intelligence in modern organizations, as well as its implication to the traditional Human Resource Management operations. This study is aimed at exploring the place of Human Resource Management and managers in our technologically evolving workplace and the world in general. Data for this study were obtained from both primary and secondary sources. This paper anchors on the ‘Resource-Based Theory’ as a framework for analysis. Findings revealed that technological innovations are gradually replacing manpower in modern organizations, resulting in a decline in managerial roles and duties. The study concluded that despite the laudable contributions of technological advancements within the organizational settings, its effect and the attendant implications to the working population is quite enormous. It recommends that Human Resource Managers must understand and strive to develop robust skills necessary for collaborative teamwork with the intelligent machines, and to fill the gaps which Artificial Intelligence cannot fill.

 Keywords: Robotics, Automation, Artificial Intelligence and Human Resource Management, Modern Organisations