An Effective Framework on Online Government Service for Smart City

Abstract

The concept of “Smart City” has gain a vast and wider currency, in scientific literature and international policies since the last two decades. Smart city is relating to future of existing as well as new cities and their development. The purpose of this paper is to introduce the present situation of government of Nepal in online service for smart city on Information and Communication Technology (ICT) perspective. This study explains an outline of the online condition of Nepal Government System, its main concepts, objectives and most common applications. It introduces how the Nepal Government is going to be e-government as a modern evolution of ICT. It presents the experiences of Nepal Government officials, Business sectors and Stakeholders through discussions and questionnaires, since e-Government can be defined as a process of conducting business between the public and the government through the use of automated systems of the Internet network. This study is based on the online service of Nepal Government in relation to e-Government alignment, applying government approach, knowledge management and information sharing barriers. The result of this study presents the combined role of government in public service delivery in one segment of the transformative experience promised by the vision of e-government.