Change Management and the Performance of Abuja Electricity Distribution Company, Kogi State, Nigeria

Abstract

This research on change management and the performance of Abuja Electricity Distribution Company with a particular focus on Kogi East Zonal office is carried out to examine the extent to which strategic and operational changes enhance the performance of the company in the studied area. The study adopts a research survey design. The researcher distributed a 20 items questionnaire designed in a 5 Likert form and distributed to 240 respondents determined using the Godden sample size statistical formula. However, out of the total questionnaire distributed numbering 240 only 194 were duly completed and returned giving a retrieval rate of 81%. The research instrument was subject to reliability test using Cronbach Alfa statistical test. The data were analyzed using mean and standard deviation with any mean value of 3.00 as criteria for acceptance. The hypotheses were tested using Pearson Product Moment Correlation Coefficient with a level of significance of 0.05 (5%). The findings revealed that strategic change enhances the performance of Abuja Electricity Distribution Company again, that operational change enhances the performance of Abuja Electricity Distribution Company. Based on the findings, this research therefore concludes that for AEDC to achieve its objectives, the culture of organizational development must be incorporated into the company in solving problem and ability to withstand likely variations in the business terrain.