Impact of Workforce Diversity on Employee Performance (A Study on Private Banking Sector in Developing Countries)
Keywords:
Age, Gender, Diversity, Workforce Diversity, Employee Performance, Banking SectorAbstract
This study was triggered to investigate the impact of workforce diversity on employee performance in the private banking sector in developing countries. This effort went into identifying workforce diversity challenges, finding out the significant relationship between diversity variables and employee performance, measuring the degree of effect of diversity on job performance, and studying the perception of employees towards the change. Diversity of the workforce is demarcated by age, gender, educational background, work experience, and religious diversity. A well-structured questionnaire with 35 questions was fostered to the 175 respondents randomly. A pilot study was conducted to validate the questionnaire and a few questions were redesigned. This study concluded that age, gender, work experience, education, religion, and employee performance are interrelated and interdependent and diversity has a significant impact on employee performance.
Keywords: Age, Gender, Diversity, Workforce Diversity, Employee Performance, Banking Sector