The Mediating Effect of Covid-19 on Capacity Building and Organizational Performance in Banking Sector

Abstract

This study examined mediating effect of covid-19 on capacity building and organizational performance in the banking sector. The specific objectives were; to examine the effect of capacity building to act and self-organize, capacity building to generate and develop results, capacity building to relate on organizational  performance. A total of two hundred and fifty eight (258) copies of questionnaire were distributed, while one hundred and fifty (157) copies were correctly filled and returned and therefore utilized. Survey research design and simple random sampling were employed in this study. Pearson Product Moment Correlation (PPMC) was the statistical tool used in testing the hypotheses. Based on the analysis, the findings revealed thus: Capacity building to act and self-organize; capacity building to generate and develop results; capacity building to relate and organizational performance during covid-19. The study recommended that the organizations should build and maintain networks with stakeholders in the environment they operate.