Participative Decision Making and Employee Commitment in Selected Banks in Awka, Anambra State, Nigeria

Abstract

The problem associated with poor decision making by bank management has affected banks to the extent that some banks no longer operate while some of the banks are struggling for survival. This study ascertained the relationship between management and employee commitment of Banks in Awka, Anambra State. The study adopted descriptive survey research design and convenience sampling technique was used to select 3 notable banks in Awka, Anambra State namely; GTBank Plc, First Bank Plc and Fidelity Bank Plc. Data were collected from 386 respondents with the aid of structured questionnaire. Data analysis were done using simple frequency and percentage tables while responses relating to research questions were analyzed using descriptive statistics (Mean).Hypotheses were tested using Pearson Product Moment Correlation Coefficient via Statistical Packages for Social Science (SPSS).Finding revealed that there is significant relationship between participative decision making and employee commitment in Banks of Awka, Anambra State by indicating positive relationship between participative leadership and normative commitment; also, employee group decision making is positively related to affective commitment. The study concluded that employee takes responsibility when they share in the decision making of the organization as they have knowledge of their roles and duties on the job. The study therefore, recommended that there is need to adopt participative leadership style at all levels of the organization. The study also advised that management should adopt group decision making especially cases of sensitive problems. This will reduce burden of decision making into components parts and foster affective commitment of employees.