Assessment of the Role of Civil Service Commission in Promotion Implementation: A Study of Cross River State Civil Service Commission, Calabar

Abstract

This research is an assessment of the role of the Cross River State Civil Service Commission, Calabar in Promotion Implementation. Its specific objectives include: to find out whether or not the Commission delays in staff promotion when workers are due, to also find out whether promotion letters are released on time and whether or not workers get their financial benefits as soon as they are promoted. Three research questions were raised to guide the researcher. Survey research method was adopted, given the nature of the research. Accordingly, the researcher used the entire population of the Commission which is 84 staff for the study. No sample size was drawn from the population given the small size of the staff strength. Thus, 84 copies of questionnaire were administered to all the staff in order to generate relevant data for the study. However, only 80 copies were retrieved and analyzed. Two were not returned. The study found out that the Commission often delays in promotion of staff. Also, those promotion letters are not released on time as well as non-implementation of financial benefits immediately after promotion. Based on the findings, the study submits that the Commission should carry out its promotion functions promptly so as to boost the morale of workers.