Quality Management Practices and Managerial Skills of Police Leaders in the Western Visayas, Philippines

Abstract

In the context of a developing nation such as the Philippines, the imperative for effective and efficient quality management practices and managerial skills within policing agencies is crucial for ensuring the security and welfare of the populace. This descriptive-correlational study aimed to determine the levels of quality management practices and managerial skills among uniformed police personnel in a province in the Western Visayas, Philippines. A total of 35 uniformed police officials from 2 congressional districts in a province were included in the study. The results indicated a very high level of quality management practices and high managerial skills among PNP leaders, with a notable emphasis on understanding organizational missions and enforcing regulations. Although no significant variances in management practices were revealed based on demographic variables, educational attainment emerged as a significant factor influencing managerial aptitude, with individuals possessing advanced degrees exhibiting superior managerial skills compared to their counterparts with undergraduate qualifications. The study underscored a positive correlation between the quality management practices and managerial prowess of police leaders within the country, thereby underscoring the pivotal role of effective management strategies in enhancing law enforcement capabilities and safeguarding societal well-being.